Comerica eFX® is an online solution that enables you to conduct foreign exchange transactions from anywhere in the world, quickly and securely. Our web-enabled application gives you the convenience to manage your forex trading all from the Comerica Business Connect portal.
Comerica eFX® helps businesses achieve better visibility and control of their forex processes. Watch this short video to learn about some of the features and benefits of Comerica eFX.
Viewing time: Less than two minutes
Comerica eFX® is now more convenient than ever. We’ve added features like FX Quick Trade, and made it easier to navigate. You can see some of the powerful features demonstrated in the videos below.
Initiating an FX Quick Trade
See how simple it is to create a foreign exchange quick trade using Comerica eFX®. This video guides you through selecting currencies, entering payment details, getting a real-time quote and finalizing your transaction with a trade receipt and contract number — all from the convenience of your homepage.
Viewing time: Less than a minute
Initiating a Trade, Split, or Import
Comerica eFX® makes it easy to create FX quotes and manage transactions. This video walks you through selecting currencies, getting real-time rates, splitting payments, and assigning payment instructions. You’ll also learn how to use an Excel template to easily upload bulk payment requests for added convenience.
Viewing time: About one minute
Assigning Payment Instructions and Approvals
Save time with Comerica eFX® by creating reusable payment instructions with pre-filled beneficiary details. This video shows you how to set up payments, modify or add references and create one-time instructions when needed. You’ll also learn how to manage approvals and edits to ensure smooth, accurate transactions.
Viewing time: One minute
User Administration
Comerica eFX® helps you stay flexible by making user administration simple. This video shows you how to quickly enable or disable users, control access to counterparties and set limits for transactions and approvals. Customize user permissions and approval levels to fit your business needs.
Viewing time: Less than a minute
Foreign Currency Accounts
Manage your Comerica foreign currency accounts with convenience and control. This video guides you through viewing balances, reviewing transactions, and downloading monthly statements. You’ll also see how to buy or sell currency and make payments directly from your account.
Viewing time: Less than a minute
We’ve put together some frequently asked questions to help with the transition
Q: What is the most noticeable change to the Comerica eFX® platform?
A: The updated Comerica eFX® offers simpler navigation with fewer clicks. Instead of navigating through tabs, you’ll use an intuitive, menu-based layout.
Q: Are there any resources that demonstrate basic functionality?
A: Yes, the demonstration videos highlight key features, such as Initiating an FX Quick Trade, Initiating an FX Trade, Splitting a Trade and Using Excel Import, Assigning Payment Instructions, Approvals and Releases, User Administration and Managing Foreign Currency Accounts.
For help with additional features, contact your FX Advisor or use the phone numbers listed below.
Q: Is there any new functionality?
A: Yes, the new FX Quick Trade feature allows you to initiate an FX transaction directly from the Comerica eFX® homepage, including entering beneficiary payment instructions, payment references and comments — all from one screen.
Q: When the new version is released, do I need to update my existing payment instructions, user permissions or limits?
A: No, all your existing payment instructions, user permissions and limits will transfer automatically to the new version.
Q: Will I lose my transaction history?
A: No, you won’t lose any transaction history. All of your previous transaction data will remain available in the new version.
Q: Do I need to do anything to access the new version of Comerica eFX®?
A: No action is required. The new version will replace the old one automatically when it is decommissioned.
Q: Can I go back to the previous version of Comerica eFX®?
A: No, the previous version cannot be restored. If you encounter any issues with the new version, contact your FX Advisor for assistance.
Q: Where can I get additional support or training?
A: For support or training, contact your FX Advisor or reach out to Comerica Foreign Exchange using one of the following phone numbers:
Nationwide: 800-746-6439
Michigan: 248-371-6808
Western Market: 800-318-9062 or 562-951-2450
Texas: 800-736-6734
Mexico: 214-890-4341
Canada: 416-367-4438