Customer Support  

COVID-19 Information

For detailed information regarding personal, business, and wealth needs, please visit our coronavirus information page.

24/7 Self-Service Banking

800-266-3742
24/7
Automated voice systems. Get your account balance, transfer funds, stop a check and more, without waiting.
Learn more

Personal, Small Business & Commercial Banking

800-266-3742
Mon-Fri: 8:00 a.m. - 9:00 p.m. ET
Sat: 8:00 a.m. - 5:00 p.m. ET

Speak with a person. Online, mobile, web bill pay assistance, account help, new products, deposit products including Comerica Wealth Connect and Zelle®.

To order checks, visit our Comerica Check Order page

Personal and Business Debit & ATM Cards

800-572-6620
24/7

734-632-5181
Call this number if calling outside U.S or Canada
24/7

Contact your local banking center or the numbers above to report a lost or stolen card or for questions about your account.

Personal & Business
Credit Cards

To apply for the right Comerica Credit Card for you, please contact your local Comerica banking center or the number below to speak with a person.

800-266-3742
Mon-Fri: 8:00 a.m. - 9:00 p.m. ET

Contact Elan’s Cardmember service 24/7 to report a lost or stolen card or for questions about your account.

866-486-1015
Personal Credit Cards

866-486-1017
Business Credit Cards

Loans

855-451-9201
For questions regarding existing Consumer Loan
Mon-Fri: 7:00 a.m. - 7:00 p.m. ET

800-266-3742
For an application on a new Consumer Loan
Mon-Fri: 8:00 a.m. - 9:00 p.m. ET

For questions regarding new or existing business loans, please contact your local Comerica banking center.

Comerica Insurance Services

844-835-7642

Contact an insurance advisor today to inquire about insurance options and competitive rates on personal and business insurance coverage.

Learn more

Interactive Voice Response (IVR) System

24/7 Self-Service Phone Banking
800-266-3742

Comerica offers two ways to safely and securely use the Interactive Voice Response (IVR) system:

  • Enroll in Comerica VoiceSafeTM, an advanced authentication system for a more secure telephone banking experience. Click here to learn more
  • Set up a 6-digit personal access code (PAC) to use the IVR via touch-tone.
     

Self-guided information   

We offer a natural speech interactive voice response (IVR) system and Comerica VoiceSafe option that can assist you with our most requested services, available 24 hours a day, 7 days a week! These options can reduce your wait time and are safe, secure and simple to use.

Tips to use the IVR and Comerica VoiceSafe:

  • Speak to the system and tell us how we can help you today.
  • After the system asks, “How can I help you?”, simply respond with a short command such as “transfer funds,” “reset my password” or “hear my transactions.”
  • The system will walk you through next steps.

A few of the most used commands:

  • account balance
  • transfer funds 
  • transaction history 
  • stolen debit card 
  • lost debit card 
  • add travel notes 
  • card fraud 
  • stop a check 
  • unrecognized transactions 
  • reset my password or reset my online banking password

 

Loan Assistance 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Consumer Loans

For questions regarding existing Consumer Loan, please contact our Comerica Consumer Loan Center (855-451-9201) or your local Comerica banking center.

For an application on a new Consumer Loan, please contact our Comerica Contact Center (800-266-3742)

Home Loans:

  • Home equity line of credit
  • Mortgage loan
  • Refinancing

Personal Loans:

  • Auto, Boat & RV loans
  • Personal loan
  • Student loan

To request information or notify us about an error regarding your consumer loan account, send written notification to:

Comerica Consumer Loan Customer Service
P.O Box 71203
Philadelphia, PA 19176

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Business Loans

For questions or assistance regarding your existing business loan, please contact your local Comerica banking center or assigned Relationship Manager.

For an application on a new Business loan, please contact your local Comerica banking center.

  • Working capital lines of credit
  • Term loans
  • SBA loans
  • Commercial real estate loans
  • Letters of credit
  • Equipment financing