Customer Support

COVID-19 Information

For detailed information regarding personal, business, and wealth needs, please visit our coronavirus information page.

24/7 Self-Service Banking

800-266-3742
24/7
Automated voice systems. Get your account balance, transfer funds, stop a check and more, without waiting.
Learn more for details ❯

Personal, Small Business & Commercial Banking

800-266-3742
Mon-Fri: 8:00 a.m. - 9:00 p.m. ET
Sat: 8:00 a.m. - 5:00 p.m. ET

Speak with a person. Online, mobile, web bill pay assistance, account help, new products, deposit products including Comerica Wealth Connect and Zelle^®.

To order checks, visit our Comerica Check Order(Opens a new window) page

For Treasury Management, please contact your Comerica Treasury Management Representative or call Treasury Management Services at 888.341.6490.

Personal and Business Debit & ATM Cards

800-572-6620
24/7

734-632-5181
Call this number if calling outside U.S or Canada
24/7

Contact your local banking center(Opens a new window) or the numbers above to report a lost or stolen card or for questions about your account.

Personal & Business
Credit Cards

To apply for the right Comerica Credit Card for you, please contact your local Comerica banking center(Opens a new window) or the number below to speak with a person.

800-266-3742
Mon-Fri: 8:00 a.m. - 9:00 p.m. ET

Contact Elan’s Cardmember service 24/7 to report a lost or stolen card or for questions about your account.

866-486-1015
Personal Credit Cards

866-486-1017
Business Credit Cards

Loans

855-451-9201
For questions regarding existing Consumer Loan
Mon-Fri: 7:00 a.m. - 7:00 p.m. ET

800-266-3742
For an application on a new Consumer Loan
Mon-Fri: 8:00 a.m. - 9:00 p.m. ET

For questions regarding new or existing business loans, please contact your local Comerica banking center(Opens a new window).

Comerica Insurance Services

844-835-7642

Contact an insurance advisor today to inquire about insurance options and competitive rates on personal and business insurance coverage.

Learn more for details (Open in New Window) ❯

Interactive Voice Response (IVR) System

24/7 Self-Service Phone Banking
800-266-3742

Comerica offers two ways to safely and securely use the Interactive Voice Response (IVR) system:

Enroll in Comerica VoiceSafe^TM, an advanced authentication system for a more secure telephone banking experience. Click here to learn more(Opens a new window) ❯
Set up a 6-digit personal access code (PAC) to use the IVR via touch-tone.

Self-guided information

We offer a natural speech interactive voice response (IVR) system and Comerica VoiceSafe option that can assist you with our most requested services, available 24 hours a day, 7 days a week! These options can reduce your wait time and are safe, secure and simple to use.

Tips to use the IVR and Comerica VoiceSafe:

Speak to the system and tell us how we can help you today.
After the system asks, “How can I help you?”, simply respond with a short command such as “transfer funds,” “reset my password” or “hear my transactions.”
The system will walk you through next steps.

A few of the most used commands:

account balance
transfer funds
transaction history
stolen debit card
lost debit card
add travel notes
card fraud
stop a check
unrecognized transactions
reset my password or reset my online banking password

Loan Assistance

Consumer Loans

For questions regarding existing Consumer Loan, please contact our Comerica Consumer Loan Center (855-451-9201) or your local Comerica banking center(Opens a new window).

For an application on a new Consumer Loan(Opens a new window), please contact our Comerica Contact Center (800-266-3742)

Home Loans:

Home equity line of credit
Mortgage loan
Refinancing

Personal Loans:

Auto, Boat & RV loans
Personal loan
Student loan

To request information or notify us about an error regarding your consumer loan account, send written notification to:

Comerica Consumer Loan Customer Service
P.O Box 71203
Philadelphia, PA 19176

Business Loans

For questions or assistance regarding your existing business loan, please contact your local Comerica banking center(Opens a new window) or assigned Relationship Manager.

For an application on a new Business loan(Opens a new window), please contact your local Comerica banking center(Opens a new window).

Working capital lines of credit
Term loans
SBA loans
Commercial real estate loans
Letters of credit
Equipment financing

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