Customer Service Telephone Numbers

Other Important Contact Information

Lost or Stolen Card or Checks?

Report Lost of Stolen items.

Comerica Bank Alerts & Reminders

Text JOIN to 29688 to sign-up for Comerica Bank alerts and reminders.

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IVR Enhancements

Raising expectations means constant improvement. Last December, we launched a new, natural speech interactive voice response (IVR) system. You spoke, and we listened to your valued feedback!

Here's a few tips to get you started

You'll need your account number and a personal access code.

• If you don't have a personal access code, the system will automatically help y ou set one up on you first call.

Tell us what you want in two or three words

• After the system asks, "How can I help you?", simply repond with a short command such as "transfer funds," "reset my password" or "hear my transactions."
• The system will walk you through next steps.
• The key is waiting until the system is done speaking before you respond.

Heres a few of the most popular commands

• account balance
• transfer funds
• transaction history
• stolen debit card
• stop a check
• lost debit card 
• add travel notes
• unrecognized transactions
• reset my password or reset my online banking password
• card fraud

Look for updates throughout the year outlining major improvements to the IVR as we continue to raise your expectations of what a bank can be.