Set up a 6-digit personal access code (PAC) to use the IVR via touch-tone.
We offer a natural speech interactive voice response (IVR) system and Comerica VoiceSafe option that can assist you with our most requested services, available 24 hours a day, 7 days a week! These options can reduce your wait time and are safe, secure and simple to use.
Tips to use the IVR and Comerica VoiceSafe:
Speak to the system and tell us how we can help you today.
After the system asks, “How can I help you?”, simply respond with a short command such as “transfer funds,” “reset my password” or “hear my transactions.”
The system will walk you through next steps.
A few of the most used commands:
stolen debit card
lost debit card
add travel notes
stop a check
reset my password or reset my online banking password