Keep your antivirus software up to date
- Install antivirus software on your devices to protect them from malicious viruses and spyware.
- Always keep your operating systems up-to-date to ensure that the latest security measures are installed.
Choose strong and unique passwords
- Use a password manager to keep your accounts secure.
- Create passwords that are at least 12 characters in length with a mix of uppercase and lowercase letters and keyboard symbols.
- Change your password often and don’t repeat passwords across accounts. This makes it more difficult for a hacker to access your information.
Use multifactor authentication whenever possible
- Use multifactor authentication to keep your bank and email accounts secure.
Be wary of using public or insecure Wi-Fi services
- Public Wi-Fi services (the library, a restaurant, a hotel, etc.) can pose security hazards for your data if you access sensitive accounts while logged onto these services. Avoid using public Wi-Fi when accessing your bank account and email.
Shred sensitive documents
- Take proper precautions to shred and destroy documents that you receive in the mail containing sensitive, identifiable information.
Practice safe browsing habits
- Avoid clicking suspicious links in emails and texts. Hackers can gain access to personal data and devices by installing viruses when users visit compromised websites. To be extra careful, check in with antivirus websites like Norton’s safeweb.norton.com to ensure that a link is safe before clicking it.
Review your credit reports and transactions
- Always make sure to review your bank statements. If you see any unfamiliar transactions report them to Comerica immediately at ReportFraud[at]comerica.com or contact us at 877-881-8955.
- Enroll in LifeLock Identity Theft Protection by Norton, a service that offers security from cyber criminals and identity theft, alerting you if suspicious activities are detected.
- At least once a year, order a copy of your credit report and check it for accuracy. By reviewing your report on a regular basis, you can catch mistakes and fraud before they wreak havoc on your personal finances. You can request your credit report at AnnualCreditReport.com. See https://www.usa.gov/credit-reports for more information.
- Consider signing up for eStatements to have immediate access to your billing cycles as well as track transactions with more ease and convenience.
Limit private details on social media
- Hackers sift through social media accounts to steal personal information.
- Avoid publicly sharing your birthday, family names, hometown or other information that hackers can use to solve security questions or guess passwords.
- Don’t use the same passwords across accounts: instead, use different passwords for different accounts, so if a hacker accesses one account, they can’t access other accounts.
Report suspicious transactions to Comerica
- Contact Comerica Bank at 877-881-8955. This will help us identify potential fraud and prompt us to close your account, if needed.
- Report suspicious e-mails to ReportFraud[at]comerica.com.