In the inaugural edition of the Comerica Small Business Pulse Index™, small business owners shared a clear message: they’re feeling optimistic about what’s ahead. They’re embracing technology more than ever and calling for thoughtful guidance as new innovations reshape the way they work.
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Reasonable Oversight is Supported for AI
Although AI users as a whole are less likely than non-users to support stricter regulation, those in the Technology and Professional Services industries (which lead in both adoption rate and breadth of use) are actually more supportive of increased oversight compared to AI users in other industries.
About the Comerica Small Business Pulse Index™
The Comerica Small Business Pulse Index™ is a quarterly research series that captures the perspectives, priorities, and challenges of small business owners across the U.S. Each edition explores timely topics, from technology adoption to economic outlook, and is presented through a series of data-rich infographics designed for easy sharing and media reference.
The Comerica Small Business Pulse Index™ surveyed 1,010 small business owners across the U.S. between August 1-13, 2025. The survey has a margin of error of ±3.1% at a 95% confidence level.