Comerica Financial Advisors and Ameriprise Financial FAQs
My New Comerica Financial Advisors Experience
Why is Comerica Bank partnering with Ameriprise Financial?
Comerica Bank is excited to announce its new partnership with Ameriprise Financial. This new partnership is founded upon our shared commitment of putting clients first. We’re confident their depth of expertise in helping clients reach their financial goals will enhance our ability to help you reach the next step in your financial journey. For nearly 175 years Comerica Bank has been committed to putting clients like you at the center of everything we do, making your satisfaction our highest priority. With our new Ameriprise Financial partnership, we will Raise Your Expectations® even higher.
For more than 125 years, Ameriprise Financial has earned clients’ trust by providing personalized, goal-based advice. As a longstanding leader in financial planning and advice, they’re focused on helping you achieve your financial goals.
Over the next few months, you will continue to receive email communications with updates and any actions you may need to take. It’s important that we have the best email on record to keep you informed.
Call Comerica Securities Customer Service at 800.232.6983
When will the new partnership with Ameriprise take place?
Your new Comerica Financial Advisors experience powered by Ameriprise Financial is expected to take place November 2023.
What do I need to do to prepare for the conversion?
There are a few things you can do to prepare for your new Comerica Financial Advisors experience:
Look for future email communications and letters with important information.
Contact your Financial Advisor with questions - they are the best resource
Check this FAQ page often
Will my Financial Advisor or Relationship Manager change?
Throughout and after this transition, your relationship with your Financial Advisor will remain the same, they will be in the same office continuing to provide the personalized service that you have come to know and expect. The same is true for any other relationships you may have with Comerica – your relationships, contacts and accounts will not change. If at any time you have questions, you can reach out to your Financial Advisor, as always, they are happy to help.
Support and Service
Who do I contact for additional support?
Your Financial Advisor remains the same before, during and after this transitions and are here to help answer your questions.
You can also contact the Comerica Financial Advisors service line at 800.232.6983.
Who can I expect to send me account notifications and other important updates?
Leading up to the transition and after, you will receive communications from Comerica Financial Advisors, powered by Ameriprise Financial. You may also receive some communications from Ameriprise Financial.
Please take a moment to read through them when you receive them.
How will I receive my statement and what will it look like?
You’ll receive two month-end statements for November from both Pershing and Comerica Financial Advisors, powered by Ameriprise Financial.
You’ll also receive year-end statements from both Pershing and Comerica Financial Advisors, powered by Ameriprise Financial.
How and when will my assets transfer to Ameriprise Financial?
The financial conversion for the on-platform assets will automatically transfer the weekend of November 4, 2023. The Financial Advisors and sales assistants will have access to your accounts beginning Monday, November 6, 2023 to continue to service you.
Please note: Any accounts held with an annuity carrier and/or mutual fund company direct typically take longer to process through a bulk broker-dealer change. Please reach out to your Financial Advisor if you have any questions.
Will my account numbers change?
Yes. While your account number will change, the structure of your relationship will remain the same. Your Financial Advisor or primary Comerica contact will be able to help explain your new account numbering should you have any questions.
Will this impact any of my other accounts with Comerica?
We don't expect any significant changes to your other Comerica accounts or relationships. If there are any future changes to your accounts you will be notified.
Client Secure Site
What is the client secure site?
The client secure site provides a consolidated view of Ameriprise Financial accounts and allows your to track progress toward your goals, view your portfolio and securely collaborate with your advisor. It offers access to online trading, including convenient market data snapshots, expert research, quotes and company information.
How do I sign up for the client secure site?
The week of Nov. 6, AmeripriseFinancial will send you a "Welcome" email or letter that includes a link to register for the Secure Site. Once registered, you will see your assets in the Secure Site.
If you do not have an email on file with us yet, you will receive a welcome letter from Comerica Financial Advisors the week of November 6, 2023 with instructions for signing up for the secure site.
For entity accounts, authorized parties will need to be validated prior to the registration email being sent. You can work directly with your Financial Advisor to do this.
What safeguards are in place to keep my accounts safe and secure when using the secure site and mobile app?
Ameriprise Financial is committed to clients and their privacy and applies multiple layers of security technology to protect both financial and personal information. Learn more in the Ameriprise Financial Online Security Guarantee.
Securities products and services are offered through Comerica Securities, Inc., which is a broker/dealer, federally Registered Investment Advisor, member FINRA/SIPC and subsidiary of Comerica Bank. Insurance and annuity products are offered through subsidiaries of Comerica Bank, including Comerica Insurance Services, Inc. and its affiliated insurance agencies. Securities and insurance products are not insured by the FDIC or any government agency; are not deposits or other obligations of or guaranteed by Comerica Bank or any of its affiliates; and are subject to investment risks, including possible loss of the principal invested. Historical yields are not indicative of future performance. Insurance products are solely the obligation of the issuing insurance company; are not guaranteed by any person soliciting the purchase of or selling the policies; and Comerica is not obligated to provide benefits under the insurance contract. Not all products available in all states. Variable annuities are made available through Comerica Securities, Inc. and its affiliates do not provide tax or legal advice. Please consult with your tax and legal advisors regarding your specific situation.
Comerica Bank has a partnership with Ameriprise Financial Services to provide financial planning services and solutions to our clients. We are not an investment client of Ameriprise, but we have a revenue sharing relationship with them that creates a conflict of interest. Details on how we work together can be found on ameriprise.com/sec-disclosure.
Comerica Financial Advisors, a financial advisory practice of Ameriprise Financial Services, LLC
Ameriprise Financial and Comerica Financial Advisors are not affiliated.