Corporate Responsibility:

 

A comprehensive review of our environmental, social and governance practices and progress.

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At Comerica, being a responsible company is deeply embedded in our 170-year history and culture. Through wars, the Great Depression, the economic and political turbulence of the 20th century, the Great Recession, and now over two decades into the 21st century, Comerica Bank stands as a beacon of strength in the communities that we serve. Our long-term commitment to maintaining a corporate responsibility as a top priority is reflected in the actions of our colleagues and the support we provide our customers, communities and stakeholders.

Curtis C. Farmer
Chairman, President and Chief Executive Officer
Comerica Incorporated and Comerica Bank

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Corporate Responsibility Overview

At Comerica, responsibility, honesty and transparency are deeply embedded in our over 170-year history and culture. These longstanding ideals, along with our Core Values, are at the heart of our company and inform how we do business on a daily basis. These very same ideals and values guide our Corporate Responsibility or ESG strategy, providing us with a strong foundation for addressing urgent social, economic and environmental challenges, while driving positive change and long-term, sustainable value for our company, stakeholders and communities.
 

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Corporate Responsibility

For years, Comerica has been proactive in matters related to our environment, the needs of our communities and customers, and the criticality of a diverse culture. Unifying our experienced and talented team of leaders in this space further enhances our ESG impacts for our customers, colleagues and the communities we serve.

Wendy W. Bridges
Executive Vice President, Executive Director of Corporate Responsibility

Customers

Our customers are the center of all we do. We work to safeguard their information and protect them from fraud. By working to regularly gather and incorporate customer feedback, our relationship-focused approach supports their connections to the right products and services while strengthening our abilities to meet their needs through secure, innovative technology. Comerica also supports the development of our customers' financial literacy to successfully manage their ever-evolving financial needs.
 

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Responsible Business

Comerica's commitment to integrity is fundamental to our 170-year history and business success. We exemplify our Core Values in our daily interactions with customers and maintain high standards of ethics and accountability for our Board, leadership and colleagues. Our day-to-day operations are closely linked to our corporate responsibility efforts through our focus on ethics, good governance and responsible business practices, which benefit all of our stakeholders. At Comerica, we strive to deliver experiences that exceed our customers' expectations. To achieve this on a daily basis, we work proactively to understand our customers' needs. We use our Customer Promise to guide our interactions with current and potential customers to give them the service, knowledge and experience they desire, all in an effort to raise the expectations of what a bank can be.

 

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Colleagues

Banking is a business that relies heavily on the personal relationships and the quality of service provided by employees. And, one of Comerica's strengths has always been its colleagues. To meet and exceed our customers' expectations, we strive to make Comerica the preferred place to work in our markets.

 

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Corporate Responsibility

Diversity is not only a Comerica Core Value, but also a business imperative. At Comerica, we work hard to support a diverse, innovative and inclusive culture. This results in colleagues who enjoy a tremendous work family. Because of this foundation of inclusion, new colleagues can assimilate into the culture while feeling welcomed right from the start. There are no outsiders.

Nathaniel Bennett
Chief Diversity, Equity & Inclusion Officer

Corporate Responsibility

Diversity, Equity & Inclusion

At Comerica, Diversity is embracing an inclusive culture that recognizes, respects and is sensitive to the differences in our community. Welcoming and supporting colleagues of all backgrounds is a pillar of the Comerica Promise and is key to the way we conduct business. To further this commitment, we developed and published our Diversity Commitment statement. This statement highlights our Diversity Core Value and recognizes the behaviors, values and beliefs that support a work environment in which we celebrate the differences among our employees and embrace our critical role in the communities we serve.

 

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Corporate Responsibility

Long-term issues, like climate change, require long-term commitments. Our tenure in the sustainability space has allowed Comerica to make significant reductions in our environmental footprint since the launch of our sustainability office in 2008. We see our role evolving to include enhancing our approach to climate risk and supporting our customers on a transition to a greener economy.

J. Scott Beckerman
Director of Corporate Sustainability

Environment

Comerica recognizes the growing concerns and risks that climate change poses to the stability of the environmental, social and economic systems on which our societies depend. We also understand that the efficient use of natural resources is key to a sustainable future. Our Environmental Policy Statement outlines our commitment to reduce climate change business risks while identifying new business opportunities that help mitigate the impacts of rising global temperatures.

 

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Corporate Responsibility
Corporate Responsibility

For more than 170 years, Comerica has given back to the communities we serve. Our goal is to help people thrive and become successful by creating economic opportunity and providing much-needed resources to underserved individuals and families. We strive to raise expectations of what a bank can be.

Irvin Ashford, Jr.
Chief Community Officer

Corporate Responsibility

Community

Thriving communities help us succeed. Our community investment strategy is designed to create shared value by supporting the viability and well-being of the businesses and people that make up the communities where we operate. We focus our efforts through small business and community development lending programs and investments in large-scale programs which positively change the economic landscape of the communities we serve. Additionally, we partner, volunteer with and donate to nonprofit organizations in the communities where we operate to help maximize our positive impact.

 

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See our full Corporate Responsibility Report for additional information including our safe harbor statement. The Corporate Responsibility Report speaks only to the date it was issued. Investors should not rely on such information as being unchanged in making investment decisions.