Corporate Responsibility:

A comprehensive review of our environmental, social and governance practices and progress in 2019.

At Comerica, being a responsible company is deeply embedded in our 170-year history and culture. Through wars, the Great Depression, the economic and political turbulence of the 20th century, the Great Recession, and now over two decades into the 21st century, Comerica Bank stands as a beacon of strength in the communities that we serve. Our long-term commitment to maintaining a corporate responsibility as a top priority is reflected in the actions of our colleagues and the support we provide our customers, communities and stakeholders.

Curtis C. Farmer
Chairman, President and Chief Executive Officer
Comerica Incorporated and Comerica Bank

Customers

At Comerica, we strive to deliver experiences that exceed our customers' expectations. To achieve this on a daily basis, we work proactively to understand our customers' needs. We use our Customer Promise to guide our interactions with current and potential customers to give them the service, knowledge and experience they desire, all in an effort to raise the expectations of what a bank can be.
 

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Comerica's commitment to the principles of responsible business is reflected in all areas of its environmental, social and governance (ESG) performance. From diversity & inclusion to community investment and board diversity, Comerica understands that corporate responsibility is not only a business imperative, but drives value creation both now and into the future.

Barbara R. Smith
Facilitating Director, Comerica Incorporated Board of Directors and
Chairman, President and Chief Executive Officer of Commercial Metals Company

Responsible Business

Comerica's commitment to integrity is fundamental to our 170-year history and business success. We exemplify our Core Values in our daily interactions with customers and maintain high standards of ethics and accountability for our Board, leadership and colleagues. Our day-to-day operations are closely linked to our corporate responsibility efforts through our focus on ethics, good governance and responsible business practices, which benefit all of our stakeholders. At Comerica, we strive to deliver experiences that exceed our customers' expectations. To achieve this on a daily basis, we work proactively to understand our customers' needs. We use our Customer Promise to guide our interactions with current and potential customers to give them the service, knowledge and experience they desire, all in an effort to raise the expectations of what a bank can be.

 

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Colleagues

Banking is a business that relies heavily on the personal relationships and the quality of service provided by employees. And, one of Comerica's strengths has always been its colleagues. To meet and exceed our customers' expectations, we strive to make Comerica the preferred place to work in our markets.

 

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Diversity, Equity and Inclusion at Comerica is woven into the essence of who we are and how we act. Our commitment to our colleagues and customers is inclusive and is intertwined in our core values as a company. Embracing the differences amongst our colleagues and customers allows Comerica to flourish and support success for all. We are committed and stand with our communities to achieve equal justice for all.

Nathaniel Bennett
Chief Diversity Officer and Head of Talent Acquisition

Diversity & Inclusion

At Comerica, Diversity is embracing an inclusive culture that recognizes, respects and is sensitive to the differences in our community. Welcoming and supporting colleagues of all backgrounds is a pillar of the Comerica Promise and is key to the way we conduct business. To further this commitment, we developed and published our Diversity Commitment statement. This statement highlights our Diversity Core Value and recognizes the behaviors, values and beliefs that support a work environment in which we celebrate the differences among our employees and embrace our critical role in the communities we serve.

 

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At Comerica, we recognize that we can't have a thriving business without a thriving environment and that our communities, customers and colleagues rely on the resources provided by a healthy environment. That is why we work to limit our consumption of resources like paper, electricity, and water as well as drive reductions in our greenhouse gas emissions. We thank everone who helped us exceed our 2020 sustainbility goals and are focused on our greenhouse gas reduction goals for 2025 (50%), 2030 (65%) and 2050 (100%) as we continue to keep sustainability a high priority.

J. Scott Beckerman
Director of Corporate Sustainability

Environment

Comerica recognizes the growing concerns and risks that climate change poses to the stability of the environmental, social and economic systems on which our societies depend. We also understand that the efficient use of natural resources is key to a sustainable future. Our Environmental Policy Statement outlines our commitment to reduce climate change business risks while identifying new business opportunities that help mitigate the impacts of rising global temperatures.

 

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For more than 170 years, Comerica has given back to the communities we serve. Our goal is to help people thrive and become successful by creating economic opportunity and providing much-needed resources to underserved individuals and families. We strive to raise expectations of what a bank can be.

Irvin Ashford, Jr.
Chief Community Officer

Community

Thriving communities help us succeed. Our community investment strategy is designed to create shared value by supporting the viability and well-being of the businesses and people that make up the communities where we operate. We focus our efforts through small business and community development lending programs and investments in large-scale programs which positively change the economic landscape of the communities we serve. Additionally, we partner, volunteer with and donate to nonprofit organizations in the
communities where we operate to help maximize our positive impact.

 

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See our full Corporate Responsibility Report for additional information including our safe harbor statement. The Corporate Responsibility Report speaks only to the date it was issued. Investors should not rely on such information as being unchanged in making investment decisions.