We safeguard any information our customers share with us, according to strict standards of security and confidentiality. View detailed security information at your convenience. (See Related Information.) We make every effort to keep our customer files complete, up-to-date and accurate. We will tell our customers how and where to notify us about errors, and we will promptly make corrections.
Information you voluntarily provide to us is subject to different protections.
Children’s privacy online
We do not knowingly solicit, collect, or use personal information from children under 13. For information concerning the Children's Online Privacy Protection Act (COPPA), visit the Federal Trade Commission's website at www.ftc.gov.
Information collection by companies linked to us
Our online practices may not apply to information obtained by websites linked to us. We are not responsible for information practices of those sites. We encourage you to review the policies and practices of each of the linked websites you choose to visit.
We reserve the right to change our Online Privacy Practices by posting changes to our Online Privacy Practices at this location.
Online practices, information about cookies, and other use-tracking devices
We recommend you complete your online transactions and log off before visiting other sites or turning off your personal computer. We also recommend that you do not visit other sites during your online banking session.
Comerica may use other use-tracking devices, which may change from time-to-time as technology changes, to help diagnose problems and to administer our website. We also may track browser types to help us understand our visitors' needs related to our website design. Comerica may use Web-Beacons and other devices on parts of the website. A Web-Beacon, also known as a "Webbug" or “clear-gif,” is a small, graphic image imbedded on a page of the website, included in a Web-based document or an e-mail message that is designed to permit the monitoring of who is visiting a website. Webbugs are often invisible to you because they may be very small (only 1-by-1 pixel) and/or are made to blend in with the background color of the webpage, document, or e-mail message. Webbugs are identified with HTML IMG tags in the webpage. You may use the "view profiles" of the webpage you are viewing on our website to see whether the page is using a Webbug.
With the assistance of a cookie, Webbugs may collect the IP address of your computer, the URL of the page the Webbugs comes from and the time it was viewed, or other personal information. For example, Webbugs may add information to a personal profile of what sites a person is visiting and to determine what banner ads to display based on the profile. Another use of Webbugs is to provide an independent accounting of how many people have visited a particular website and to gather statistics about webbrowser usage at different places on the Internet.
Our website may include advertisements for third parties and their products, and those third-party advertisements and websites may include a cookie, Webbugs, or other device of the third party. Comerica does not have control over the cookies, Webbugs, or other devices used by third parties and does not have access to whatever information they may collect.