Facing Financial Hardships?

We understand that unexpected challenges can make it difficult for homeowners to meet their mortgage obligations. If you are struggling to make your mortgage payments, we may be able to help.  In most cases, working together sooner will increase the options available to you.

Possible options available to avoid foreclosure

For homeowners that are struggling to make their monthly mortgage payments, Comerica offers various options to those that qualify for hardship assistance, including:

  • Loan Modification
  • Repayment Term Extension
  • Short Sale
  • Deed-in-Lieu of Foreclosure

To evaluate your eligibility for hardship assistance, we may send you a packet requesting an explanation of your hardship and certain financial documentation, including:

  • Income tax returns (prior two years)
  • Proof of income (current pay stubs or profit and loss statement(s) if self-employed)
  • Bank statements
  • Personal financial statement
  • Cash flow worksheet
  • IRS Form 4506-T
  • Closing Disclosures (if applicable)
  • Purchase agreement (if applicable)

How to get help

The first step is to contact us as soon as you begin facing mortgage payment challenges. Other options than the ones listed above may be available to you, as well. Please call our Loss Mitigation Department immediately so that we can get to work helping find you a solution

Comerica Mitigation Department


Business hours 8:00 a.m. to 5:00 p.m. ET

HUD Counseling Line

If you need additional assistance, the U.S. Department of Housing and Urban Development (HUD) may be able to help by providing free or low cost credit counseling. You can access HUD’s voice response system for a list of approved credit counseling agencies at:


Service Members

If you are a service member or a service member dependent for further assistance, please contact the toll free Military One-Source Number:


For additional service member information: www.militaryonesource.mil/Legal