Banking confidently during the
COVID-19 pandemic

Banking confidently during the
COVID-19 pandemic

At Comerica Bank, the well-being of our customers, employees and communities is our priority. We recognize that the public is very concerned about the Novel Coronavirus (COVID-19) and want to assure you that we are taking the necessary precautions. For more than 170 years, we have supported our customers through the hardships of world wars, the Great Depression, the Great Recession and many other monumental challenges, and we will continue to do so.

Comerica has extensive plans in place to handle situations such as this to ensure our customers’ funds remain protected and accessible. We have convenient and secure, 24/7 self-serve options1 to access your money and manage your accounts without making a trip to a banking center. Our goal is to help you manage your personal, family and business finances in the most convenient ways possible.


  

Personal


  

Business


  

Wealth

 

Changes to banking center hours & availability

While we recognize that our banking centers operate as vital resources in the communities we serve, we’ve temporarily adjusted our operating standards for the protection of our customers and employees. 

In the Arizona, California, Florida, Michigan and Texas Markets:

  • Effective, Thursday, April 9th all banking center lobbies have temporarily closed; ATM and drive thru services (where applicable) will continue to be available with no change in hours
    • Appointments can be requested for transactions or services that can’t be done via ATM, drive thru or Banker ConnectSM interactive teller machines. Lobby access is now limited to 3 customers at a time to adhere to CDC social distancing rules
    • Safe deposit box access will be by appointment
    • Night depository services will continue to be available
    • ComeriMart in-store locations will be closed, but ATMs will remain available; Access to safe deposit boxes will be scheduled by appointment only. All other services will be redirected to nearby banking centers

Please visit comerica.com/local to find the closest banking center, ATM or Banker ConnectSM interactive teller machine.

 

Temporary Shortage of U.S. Coins in Circulation

In mid-June 2020, the Federal Reserve announced that shutdowns caused by COVID-19 have caused a temporary nationwide shortage of U.S. coins in circulation, including those available to banks and businesses. During the time in which businesses were closed, consumers had few opportunities to use coin when making purchases, resulting in this supply shortage. Please visit our U.S. coin shortage page for more information.

 

1 Depending on internet availability.