Banking confidently during the
COVID-19 pandemic

At Comerica Bank, the well-being of our customers, employees and communities is our priority. We recognize that the public is very concerned about the Novel Coronavirus (COVID-19) and want to assure you that we are taking the necessary precautions. For more than 171 years, we have supported our customers through the hardships of world wars, the Great Depression, the Great Recession and many other monumental challenges, and we will continue to do so.

Comerica has extensive plans in place to handle situations such as this to ensure our customers’ funds remain protected and accessible. We have convenient and secure, 24/7 self-serve options1 to access your money and manage your accounts without making a trip to a banking center. Our goal is to help you manage your personal, family and business finances in the most convenient ways possible.








Banking center access & safety

While we recognize that our banking centers operate as vital resources in the communities we serve, we’ve temporarily adjusted our operating standards for the protection of our customers and to properly support our frontline workers and their families. To help ensure your safety and peace of mind when you visit and to help prevent the spread of COVID-19, the following measures have been implemented:

  • Banking center lobby access
    • Effective Feb. 19th all banking centers will resume normal hours and customer access to lobbies. Some banking centers may experience periodic limitations to adhere to state and / or local capacity requirements.
    • Appointments are strongly encouraged and can be requested for transactions or services that can’t be done via ATM, drive thru or Banker ConnectSM interactive teller machines.
  • Personal space and protection
    • Masks are required. If you don't have one, we will provide a disposable one before you enter.2
    • Teller stations are equipped with plexiglass shields.
    • Distancing markers on the floor to ensure social distancing.

Please visit to find the closest banking center, ATM or Banker ConnectSM interactive teller machine.


Temporary Shortage of U.S. Coins in Circulation

In mid-May 2021, the Federal Reserve announced another temporary shortage of U.S. coin in circulation, which has reduced the availability of coin to banks and businesses. The shutdowns caused by the pandemic caused an initial shortage of coin in circulation that began last June; however, most businesses are now open, so the reason for this circulation issue is unclear. The Federal Reserve is unsure how long the shortage will last and has reimposed coin ordering limits on financial institutions. While all Comerica markets are impacted, some are experiencing more significant circulation challenges than others. Please visit our U.S. coin shortage page for more information.


Helpful Resources

1 Depending on internet availability. 2 If you have a medical condition that prevents you from wearing a mask, you may enter without one.